Police work is often misunderstood. Unlike soldiers who defend the country from external threats, officers work within society maintain peace, prevent crime, and enforce the law. Their role is complex, as they must act firmly against wrongdoing while also recognising that individuals can change and deserve fair treatment under the law.
Officers serve for decades, while political leadership changes frequently. This difference often creates pressure on policing systems. Laws demand accountability from police, even for small errors, while political decisions may be guided by personal interests. This imbalance, experts say, makes reform difficult.
Many believe that the police must be more people focused. However, police officers come from the same society they serve. They face stress, emotional strain, and social pressures like everyone else. Despite repeated calls for reform, governments often fail to implement long term changes.
International examples show that strong cooperation between the public and police can improve systems. In one study visit, Indian officers observed that police abroad worked with adequate staffing, quick legal processing, and strong civic cooperation. Mistakes were rare, and trust between people and police was high.
In the Telugu states, several initiatives were launched to bring police closer to citizens. These included community policing models and peace committees. Some efforts succeeded locally, while others did not expand statewide. One major success was the peace committee system in Hyderabad, which helped maintain communal harmony.
Now, Hyderabad City has launched a new initiative called C Mitra to fight cybercrime. With criminals using advanced technology, the need for faster reporting and response has become critical.
Under C Mitra, a help desk assists victims before they rush to stations. Victims can call the helpline 1930 or report incidents on cybercrime.gov.in. After a report is submitted, the C Mitra team contacts the victim. Using artificial intelligence, the team prepares a draft FIR under the correct legal sections.
Victims must print, sign, and send the document by post or courier to Cyber Mitra Helpdesk, Station House Officer, Cyber Crime Police Station, Commissioner’s Office, Basheerbagh, Hyderabad 500029. Complaints can also be filed directly at the cyber station.
If the loss is above Rs three lakh, cybercrime police will investigate. If it is below that, the case will be transferred to the local police station as a zero FIR.
Officials say the success of this initiative depends on public support. Reporting cybercrime quickly can save time, money, and evidence. With cooperation from citizens, this system can bring real change.
Also read: Viksit Workforce for a Viksit Bharat
Do Follow: The Mainstream formerly known as CIO News LinkedIn Account | The Mainstream formerly known as CIO News Facebook | The Mainstream formerly known as CIO News Youtube | The Mainstream formerly known as CIO News Twitter
About us:
The Mainstream is a premier platform delivering the latest updates and informed perspectives across the technology business and cyber landscape. Built on research-driven, thought leadership and original intellectual property, The Mainstream also curates summits & conferences that convene decision makers to explore how technology reshapes industries and leadership. With a growing presence in India and globally across the Middle East, Africa, ASEAN, the USA, the UK and Australia, The Mainstream carries a vision to bring the latest happenings and insights to 8.2 billion people and to place technology at the centre of conversation for leaders navigating the future.
