Karnataka Bank Limited has partnered with IBM to modernise its digital banking systems and develop an API-driven platform to improve service delivery. The bank has adopted IBM Cloud Pak for Integration on Red Hat OpenShift, with implementation support from IBM’s partner Fyrii and the IBM Customer Success Team.
The upgraded platform is designed to handle high volumes of digital activity while reducing operational costs. By moving to a container-based architecture suitable for microservices, the bank reports a 50 per cent increase in scalability and a 30 per cent decrease in operating expenses. The system also manages API traffic efficiently through digital gateways.
The enhanced API layer enables faster rollout of services in payments, loans, and third-party integrations. It also allows secure connections with internal and external systems, including government and regulatory platforms such as UIDAI, CERSAI, GST, Reg-Tech, and CBDT. The framework allows external partners to access the bank’s AI foundation models through an AI Gateway, supporting new digital use cases.
Venkat Krishnan, Chief Information Officer of Karnataka Bank Limited, said, “With IBM Cloud Pak for Integration on Red Hat OpenShift, we now have an agile and secure platform that allows us to scale operations across India, simplify system management, and reduce costs—all while improving the overall customer experience.”
Viswanath Ramaswamy, Vice President of Technology, IBM India & South Asia, added, “Karnataka Bank’s modernisation showcases how intelligent automation and integrated systems can reduce complexity, boost efficiency and accelerate the delivery of secure, reliable digital services at scale.”
Fyrii led the implementation with support from IBM Expert Labs. Padma Subramanian, Co-founder and CEO of Fyrii, said the collaboration helps the bank advance its digital transformation plans by enabling secure API-based services and smoother platform integration.
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